FREQUENTLY ASKED QUESTIONS

We strongly suggest making a reservation at Eventbrite, Facebook Messenger, WhatsApp (+6019 699 2668), or email.

It's easy to book a spot. Registration is on a first-come, first-served basis. Please let us know if you will be accompanied by a child (5 to 12 years of age) and state the age.

You'll receive a Tour Programme, Confirmation and Reminder via WhatsApp once we have received your full name and your mobile contact number (for giving you any tour updates). Our scheduled tip-based walks are limited to 20 people per one tourist guide.

Chinatown Cultural Walk (CCW) Daily

Walk starts at: 10 a.m. (Four Points by Sheraton Kuala Lumpur).

Walk ends at 12 noon (near Four Points by Sheraton Kuala Lumpur or elsewhere).

Address:

Four Points by Sheraton Kuala Lumpur, Chinatown, Kuala Lumpur No 2, Jalan Balai Polis, Kuala Lumpur (Tel: +60 3 2035 7333)

The East-West Connection walk (EWC)
Wednesday | Thursday | Sunday
Walk starts at 9.30 a.m. (Cosmo Hotel Kuala Lumpur).
Walk ends at 11.30 a.m. (at Independence Square).
Address:
Cosmo Hotel Kuala Lumpur
No 13-15, Leboh Ampang, Kuala Lumpur (Tel: +60 3 2030 1888)

Walk ends at 11.30 a.m. (at Central Market or Independence Square)

Our walking tours are operated on a tip-the-guide-basis. On average, people have been tipping our tourist guides between RM50 and RM65 per person. Our guides are always motivated to do their best to deliver a top-quality tour. If you enjoyed the tourist guide's stories and acknowledge the time and effort he or she has put into your tour, you can show your generous appreciation when tipping at the end of your walk.

We encourage you to use public transport. If you prefer to drive, please check with the hotel for information about the nearest parking spaces, and the cost. Four Points by Sheraton Kuala Lumpur, Chinatown You can reach the hotel by taxi, Grab (e-hailing), or train (KL Monorail or MRT).

If you take the KL Monorail, please get off at the Maharajalela station and walk to the hotel (about 7 minutes). If you take the MRT, please get off at the Pasar Seni station and walk to the hotel (about 7 minutes).

Cosmo Hotel Kuala Lumpur: You can reach the hotel by taxi, Grab (e-hailing), or train (KL Monorail or MRT). If you take the LRT, please get off at the Masjid Jamek station and walk to hotel (about 5 minutes). If you take the MRT, please get off at the Pasar Seni station and walk to the hotel (about 10 minutes).

Please meet your tourist guide at the hotel 30 minutes before your walk is due to start.

It's easy to spot our tourist guides. He or she will be wearing long khaki trousers, a white top, and a khaki vest and will be wearing a name tag. Photos of the guides are on our website.

For the tip-based walks, the maximum group size is 20 people for one tourist Guide. We welcome children but they must be accompanied by an adult. * These walks are not suitable for people using a wheelchair or pushing a pram.

No, unfortunately not. We allow 4 people for one reservation made via Eventbrite, Facebook Messenger, WhatsApp, or email. If you are in a larger group, or if you would like a private walk for yourself or a group, we will email you a quote for the price of a private guided tour.

  • Email or Whatsapp us for a quote for the price of a private guided tour. The recommended groups size for a private is 1 – 10 people to one tourist guide. If you have larger group we will advise you accordingly.
  • Pricing depends on the number of participants and hours of walk.
  • Private walks also include stops for local snacks along the route, as well as arranged visits to selected premises, where you’ll have the opportunity to meet and speak with third or fourth-generation traditional traders.
  • If you wish, we can also arrange for the walk to conclude at a pre-selected venue for lunch, afternoon tea, or dinner.

We recommend wearing comfortable walking shoes, light clothing, sunglasses, and a hat. Bring water, sunscreen, and an umbrella or raincoat in case of rain.

For photography enthusiasts, a camera or smartphone with a good camera is recommended to capture the sights along the walk.

Yes, please inform us in advance if you have any medical conditions or disabilities that may affect your participation in the walk. This will help us ensure your safety and comfort during the tour.

Kuala Lumpur weather is unpredictable! We usually walk in light rain, but for heavy storms, we may delay by 20 mins or more or reschedule for safety.

If you notice any signs of weather problems and don't want to get wet, please do inform us at least 2 hours before the tour begins.

Photography is generally allowed during the walk, but please be respectful of other participants and the environment.

We do NOT allow audio, video recordings or note-taking during tht walk. This is to protect our intellectual copyright.

Our guides appreciate it when participants listen attentively.

The organisers reserve the right to cancel a scheduled walk because of unforeseen circumstance.

Prior to cancellation, all confirmed participants are notified individually via WhatsApp, Facebook Messenger, or email. If participants wish, they can rebook for another date.

Please WhatsApp the Administrator if you will not be able to participate in the walk, if not the tourist guide will be waiting for you.

Every participant must sign a Disclaimer Form (DF) before the walk begins. This form acknowledges that you understand the risks involved in participating in the walk and agree to release the organizers from any liability. Please ensure you read and understand the form before signing.